Legal

Privacy Policy

This policy explains what personal data Spiderix processes, why we process it, how long we keep it, and the choices and rights available to you.

Last updated · 3 August 2026

1. Who We Are

Spiderix is a technical SEO crawling and site-analysis platform. It helps teams inspect websites, connect technical findings with site structure and search data, and prioritize improvements.

Operated by: LMRTH TECHNOLOGIES S.R.L.
Registered address: Jud. Cluj, Municipiul Cluj-Napoca, Bulevardul Nicolae Titulescu, Nr. 33, Scara 1, Ap. 1, Romania
VAT ID: RO54519865

Contact: hello@spiderix.ai

2. What Data We Collect

Account and contact data

When you request access, create an account, or contact us, we may process your name, email address, organization, workspace membership, and the contents of your message.

Service data

We process the URLs, crawl settings, crawl results, project information, exports, and integration data that you or your organization submit to Spiderix.

Usage data

We may record how the website and application are used, including feature interactions, pages viewed, session timing, and diagnostic events, to operate and improve the service.

Technical data

Your browser and device automatically provide information such as IP address, browser and operating-system details, device type, timestamps, and security or request logs.

3. How We Use Your Data

To provide, authenticate, secure, maintain, and support Spiderix.
To run the crawls, analyses, exports, and integrations requested by you or your organization.
To respond to inquiries, access requests, and support communications.
To diagnose faults, prevent abuse, and protect the stability of our systems.
To understand aggregate usage and improve the website, application, and customer experience.
To meet legal, accounting, and regulatory requirements.

4. Legal Basis (GDPR Art. 6)

Contract and pre-contractual steps

We process data needed to provide Spiderix, administer accounts, and respond to requests made before entering into a contract under Art. 6(1)(b).

Legitimate interests

We rely on Art. 6(1)(f) where necessary to secure, operate, troubleshoot, and improve the service, while balancing those interests against your rights.

Consent

Where processing is optional and based on consent, including any optional analytics or marketing activity, you may withdraw that consent at any time under Art. 6(1)(a).

Legal obligations

We process information under Art. 6(1)(c) when it is necessary to comply with applicable law or a valid legal request.

5. Data Sharing

We disclose personal data only where needed to operate Spiderix, comply with the law, or protect our rights. This may include infrastructure, hosting, security, communications, and support providers acting on our instructions, as well as integration providers you choose to connect.

We may also disclose data to public authorities when legally required, or as part of a corporate transaction subject to appropriate safeguards. We do not sell, rent, or trade your personal data.

6. Data Retention and Security

We keep account and service data for as long as needed to provide Spiderix, meet contractual commitments, resolve disputes, and comply with law. Support correspondence is retained while it remains relevant to the request, and technical logs are kept for limited periods appropriate to security and operations.

We use administrative, organizational, and technical safeguards designed to protect personal data. No system can guarantee absolute security, but we review and improve these measures as the service evolves.

7. Your Rights

Subject to the conditions in the GDPR, you may have the following rights:

Access: obtain information about, and a copy of, personal data we hold about you.
Rectification: ask us to correct inaccurate or incomplete data.
Erasure: request deletion of personal data where the law allows it.
Restriction: ask us to limit particular processing.
Data portability: receive eligible data in a structured, commonly used, machine-readable format.
Objection: object to processing based on legitimate interests or to direct marketing.
Withdrawal of consent: withdraw consent at any time without affecting earlier lawful processing.
Complaint: lodge a complaint with a competent data-protection supervisory authority.

To exercise a right, contact hello@spiderix.ai. We may need to verify your identity before completing a request.

8. Cookies and Similar Technologies

Spiderix uses essential cookies or similar browser storage where needed for authentication, security, session continuity, and user preferences. If we introduce optional analytics or marketing technologies, we will request consent where required and provide a way to change that choice.

9. Changes to This Policy

We may revise this Privacy Policy as our practices, technology, or legal obligations change. The current version will remain available on this page, and the date above will show when it was last updated. We will provide additional notice when a material change requires it.

10. Contact

For questions about this Privacy Policy, our handling of personal data, or a data-protection request, email hello@spiderix.ai or write to LMRTH TECHNOLOGIES S.R.L. at the registered address listed in section 1.